FAQs

- What is the order process?

Have a look through our website for the design(s) which most strikes you-- but keep in mind that we can customize any of it to suit your fancy!

If you’d like to, feel free to order samples.

Place your order on our website. If you have questions, just get in touch with us here on Etsy or via email at info (at) peacockinvitations.com

Review and approve the proofs of your design 2 months prior to the date you’d like to send your stationery out. We’ll email your design in jpeg or pdf format.

Your order will be sent via FedEx to arrive by the date you have chosen to receive your invitations for sending out!


- I’ve ordered a sample, when can I expect it to arrive?

Your sample will arrive within 2-3 weeks of placing the sample order. Depending on the flurry of constant activity in our studio and the distance it has to go to get to you from Europe, it could arrive sooner! But plan on 2-3 weeks, in general.

- What happens after I place my order?

Within 24 hours after placing your order, you will be contacted by one of us here at Peacock Invitations who will walk with you through the design process. This is a relationship which will be ongoing. You can be in touch at any time about anything!

You will be sent an order checklist for you to review and return to us to facilitate the customization process for the stationery which will set the mood for your big day!

- What are my customization options?

We specialize in fully-customizable stationery. We have a growing gallery of designs to choose from, but can also work with you to bring to paper something you visualize which you would like to set the mood of your event.

All ink color, wording, fonts, paper colors, ribbon colors, and mulberry paper wrap colors are customizable.

We currently offer 3 different kinds of peacock feathers, the traditional eye feather, the eye feather in ivory, and the sword feather. If you would like another color or a different feather please let us know and we'll see what we can do.

The combinations of ribbons, feathers, and mulberry paper wraps are truly endless to perfectly finish off your stationery in detail.

- What should I check for on my proofs?

Though the proofs appear on a white background, please note that your invitation will be printed on the paper color of your choice, and your chosen ink colors may appear slightly darker accordingly.

If you are following the guidelines of etiquette, please make sure there are no abbreviations in your wording. All dates and addresses should be spelled out.

Triple check spelling!!!

Double check all dates, names, professional titles, physical addresses, email and web addresses, and telephone numbers and make certain you've included all relevant information

Please note that your proofs will be printed as they appear on the last proof you approve. Once proofs are approved, no alterations can be made.


IMPORTANT:
Please always read our shop's front page announcement for updates on shipping times for samples as well as other important notices. Thank you.